Maintenance | Canterbury Almshouses

Before you start

Use this form to report maintenance issues. Please give as much detail as possible and upload a photo if it’s safe to do so.

Emergency: If there is immediate danger (fire, gas smell, major flooding), call the emergency services first.

Your name *

Telephone *

Email (optional)

If provided, we’ll use this to reply to you.

Preferred contact method

House number *

Flat *

Reference format: YYYYMMDD-H7-FA

Category *

Priority *

Where is the problem? *

When did it start? (optional)

Describe the issue *

Photo (optional)

Best time to attend (optional)

You have permission to enter to inspect/repair (where applicable)

I confirm the above information is accurate *

After a successful submission, you’ll be redirected to a Thank You page.